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Local Voices

The Brake Squad wins the Angie's List Super Service Award for 2013 by providing a unique and convenient repair service in Northern Virginia!

Did you know that there is a company that services automobile brakes by coming to you to do the repair? You do not have to go to a garage and wait for the service or drop off your car for a day, or two or three! They come to your home or office and do the repair on-site in about an hour. The company is called, The Brake Squad. It is the brainchild of Joe and Lisa Gregory, local Northern Virginians. The Brake Squad is the most convenient and cost effective way to have the brakes fixed on your car, truck or SUV. Joe Gregory learned how to repair and service vehicles from his father at an early age. He realized that brake repairs did not require a full-service garage. He knew he could provide brake repair service in a more streamlined and direct manner than traditional repair garages. By doing these repairs on-site for his customers, he could save them time and money. The Brake Squad was born. As Joe describes, “Driving your vehicle to a repair shop for brake service is inconvenient and time-consuming. You have to taking time off from work, school or household duties and it can seriously disrupt your day. Not to mention that the repairs are often overpriced along with high pressured up-sells for other services you may or may not need. We solve that problem for our customers and provide mobile brake repair at their home or office, for a competitive price with no up-sells, leaving them to focus on their busy life. With the Brake Squad doing the repairs, you don't have to drive an unsafe automobile or be without your vehicle for the day.” Joe and Lisa work diligently to build their business, creating loyal customers who help spread the word for their company’s exceptional service. They service most makes and models for both corporate and private vehicles. This past year, The Brake Squad, won the Angie’s List Super Service award for 2013. This award is granted to only a few businesses each year and is determined by customer feedback. Customers are the ones who rate the service, convenience, and trustworthiness of local businesses. The customers of The Brake Squad overwhelmingly rated their experience as excellent! It is a tremendous honor and a testimony to the great service The Brake Squad provides. In addition to customer experience, according to Angie’s list Founder, Angie Hicks this award, “Is a mark of consistently great customer service.” Angie’s List Super Service Award 2013 winners have also met strict eligibility requirements, which include an overall “A” rating , recent grade, and review period grade; the company must be in good standing with Angie’s List reviews, have a fully complete profile, and the owners must pass a personal background check and abide by Angie’s List operational guidelines. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2013 Super Service Award logo next to company names in search results on AngiesList.com. The Brake Squad services all of Northern Virginia and they are available by appointment. Appointments can be made by visiting their website, www.thebrakesquad.com or calling them at 703-994-2773. The Brake Squad services individual consumers as well as providing fleet services for companies.. They service vehicles for many businesses throughout Northern Virginia as well as many happy individual car owners. To schedule an interview, witness their work with a visit during a mobile brake repair, or to receive more information about The Brake Squad, please contact, Elysa Leonard, at Splash Communications via email,”elysa@splashmarcom.com or phone, 571-426-5145

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